Terms & Conditions

Last updated: 7th November 2025

Welcome to G16 Skin Repair.

These Terms and Conditions (“Terms”, “Agreement”) govern your use of our website www.srlotion.com
 (the “Site”) and any purchase or service provided through it. By accessing or using this website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Site.

1. About G16 Skin Repair

G16 Skin Repair is a skincare brand offering high-performance lotions and treatments designed to help repair, hydrate, and restore skin affected by conditions such as ichthyosis, dry skin, keratosis, and blemishes. Our mission is to help you achieve smoother, healthier, more confident skin with dermatologist-recommended formulations.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or accessing under the supervision of a parent or guardian.

You are legally capable of entering into binding contracts.

All information you provide to us is accurate, current, and complete.

3. Use of the Website

You agree to use this Site for lawful purposes only. You must not:

Copy, reproduce, or distribute any content without prior written consent.

Attempt to gain unauthorized access to our systems.

Misuse the Site by knowingly introducing viruses or harmful material.

Use the Site in any way that may harm G16 Skin Repair’s reputation or operations.

4. Product Information

We strive to provide accurate product information, including ingredients, descriptions, and usage instructions. However, slight variations may occur.

Our products are intended for external use only.

Always follow the usage instructions provided on the packaging.

If irritation occurs, discontinue use and consult a medical professional.

5. Medical Disclaimer

All content on this website is for informational purposes only and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease. If you suffer from a skin condition such as ichthyosis, keratosis, or eczema, please consult your dermatologist or healthcare provider before use.

6. Orders and Payments

Orders can be placed through our secure online checkout system.

We accept major payment methods listed at checkout (credit/debit cards, PayPal, etc.).

By placing an order, you authorize us to charge your selected payment method.

Prices are displayed in your chosen currency and include applicable taxes where required.

7. Shipping and Delivery

We offer fast worldwide shipping.
Delivery times vary by region and are estimated at checkout. Once dispatched, you will receive a tracking link via email.

G16 Skin Repair is not responsible for delays caused by customs, postal carriers, or unforeseen global events.

For more information, please visit our [Shipping Policy] page.

8. Returns and Refunds

We stand behind our products with a 21-Day Money-Back Guarantee.
If you’re not completely satisfied, you may request a return or refund within 21 days of receiving your order.

Products must be returned in their original condition and packaging.
Please review our [Return & Refund Policy] page for full details.

9. Promotions and Discounts

From time to time, G16 Skin Repair may offer promotional discounts, free shipping codes, or limited-time offers.
These promotions:

Cannot be combined unless stated otherwise.

Are valid only for the duration advertised.

May be subject to minimum purchase requirements.

10. Intellectual Property

All website content, including text, graphics, product designs, logos, images, videos, and trademarks, is the property of G16 Skin Repair (G16 Ltd) or its licensors and is protected by copyright laws.

You may not copy, reproduce, or distribute any material without express written consent from G16 Skin Repair (G16 Ltd).

11. Limitation of Liability

To the maximum extent permitted by law:

G16 Skin Repair shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.

Our total liability for any claim related to our products or website shall not exceed the total amount paid by you for the product in question.

12. Privacy and Data Protection

We value your privacy.
All personal data is processed in accordance with our [Privacy Policy], which explains how we collect, store, and protect your information.
By using our Site, you consent to such processing.

13. Third-Party Links

Our website may include links to third-party sites for your convenience.
G16 Skin Repair is not responsible for the content, privacy practices, or accuracy of information on those sites.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the local courts.

15. Updates to These Terms

We may update these Terms from time to time to reflect changes in our business, policies, or legal requirements. The updated version will be posted on this page with a new “Last updated” date.
Continued use of the Site after any changes constitutes your acceptance of the updated Terms.

16. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: info@g16lotion.com

🌐 Website: www.g16lotion.com